Search
Close this search box.

Why Does RTT Randomly Turn On? Fix It on Android & iPhone

Many iPhone and Android mobile users report that they have experienced RTT randomly turning on during a phone call. Even when turned off in settings, the feature automatically activates for specific contacts. Real time text can be frustrating when it interrupts an important discussion.

Some people are not even familiar with RTT and its function on mobile phones. In this article, you will find everything you need to know about RTT and how to fix it when it turns on randomly on iPhone and Android.

Key Takeaways:

  • Real-time text (RTT) and Teletype (TTY) are calling features present on Android and iPhone to assist disabled people.
  • You can control it from the settings’ accessibility tab, but outdated software, problematic apps, or unauthorized access to the phone can cause random activation.
  • To avoid this in the future, keep apps and the operating system up to date or remove unknown programs.

What is RTT on iPhone & Android?

Real-Time Text (RTT) is a calling feature for people who want to communicate via text instead of voice during calls. Working alongside the Teletype (TTY) feature, it facilitates individuals who are deaf or experience speech difficulties. 

In RTT mode, the text is transmitted as you type, allowing the recipient to read and respond in real time. You will see their message on a split display as they enter on their phone. Even if the feature is enabled on only one side, the other person has to communicate through text.

How to Turn Off RTT on iPhone & Android?

RTT and TTY are accessibility features that are disabled by default. However, you may have turned them on mistakenly, or a system glitch might have enabled them. Fortunately, you can check and deactivate the features whenever you want. Whether you are an Android or iOS user, you will get instructions for each operating system below.

Turn Off RRT on iOS devices:

Step 1) Access the system Settings app on your iPhone or iPad and navigate to the Accessibility section.

ios accessibility

Step 2) Search for the RTT/TTY option under Hearing and tap on it.

rtt section on ios

Step 3) Disable Software RTT/TTY and Hardware TTY by turning their switches’ color gray.

disable rtt and tty

Turn Off RRT on Android:

Step 1) Open the Calling app on your Android mobile phone.

android phone app

Step 2) Tap on the options icon and navigate to the Settings.

phone app settings

Step 3) Locate Accessibility and tap on it.

phone app accessibility

Step 4) Select RTT and TTY options to turn them off.

Why Does RTT Randomly Turn On?

Real-time text accessibility mode may get enabled on your device due to some error. Changing other settings can also lead to RTT activation. Since the exact reason may vary in every case, here are some common factors reported by affectees around the globe:

  • Activated by Mistake: Unintentional touches or tweaking the settings without knowing anything can lead to activating the RTT accessibility mode. You may realize it when everything goes silent on the call, and you start seeing a messaging window on the screen. 
  • Update Software: Not updating the operating system can cause problems with the different phone’s functions. Errors and bugs may cause app misbehavior, like automatically opening and closing. 
  • Settings Reset: A factory reset or resetting the settings can turn on Real-Time Text features on your mobile phone. 
  • Remote Access: Loopholes in the phone’s security can allow the elicit characters to access your iPhone remotely and plant the hacking tool.

How Do You Avoid RTT Randomly Turning on iPhone or Android?

Even if you turn off the RTT feature from the calling app or phone settings, it will likely turn on again randomly unless you address the cause. Some users also report that the feature does not show in their phone’s accessibility settings. In that case, here are some solutions that you can try to fix this issue:

Method 1) Update Apps & Operating System

Compatibility issues can arise when you fail to update system software or apps on time. You can check for OS updates in the phone settings and open the app store to find outdated apps. You may also choose auto-update to keep your device up to date.

Install the Latest OS Version:

Step 1) Access the system Settings app on your iPhone and go to the General tab. 

general tab

Step 2) Choose the Software Update option.

software update

Step 3) Install the available updates and turn on Automatic updates for the future.

download ios update

Update Apps:

Step 1) Start the App Store on your mobile phone.

ios app store

Step 2) Tap on the display image of your profile at the top right corner.

app store profile

Step 3) Scroll and click on Update for each app.

update ios apps

Method 2) Delete Problematic Third-Party Apps

Problematic apps on your mobile phone may cause any iPhone or Android phone error. Try removing them, especially if you use third-party calling apps and experience random RTT turning on. 

You should go through your phone to identify troublesome applications. These apps could be downloaded by someone on your phone, or you may have done it unintentionally.

Method 3) Contact Mobile or Carrier Support

Whether you own an Android mobile phone or an iPhone device, both have dedicated support to address such issues. Your service provider can offer a case-specific solution. For iOS, you can visit the Apple support page to seek help or search for your problem on the community page. Android users can find the help site of their particular mobile phone manufacturer on the Google support page.

The real-time text feature also needs the support of a cellular service provider to work. Your carrier may have this feature enabled on your phone number, which needs to be turned off. If you experience RTT, randomly turn on your iPhone or Android, contact carrier support, and ask them to disable it. 

Conclusion

After reading this article, you must have understood “Why does RTT randomly turn on?” and how to fix it on Android and iPhone. Moreover, with the help of a complete overview of the feature, you can now use real-time text with someone on the call. Check out the resource pages for Android and iOS, which contain helpful guides, tips, and tricks.

FAQs

Share on Social Media:

Leave a Comment

Your email address will not be published. Required fields are marked *