Comments on Facebook are an essential part of socializing on the platform. Even though the social media site is supported by tech giant Meta, it can still display issues. Many users have recently reported the “Facebook Comments Not Loading” error on their devices.
Facebook comments glitch occurs when you try to access them through the reply notification or by hitting the view previous comments option. The issue can lead to frustration, so you might wonder why you can’t see comments.
In this article, you will find the causes that can make comments disappear on Facebook and how you can fix it.
Key Takeaways:
- For several reasons, Facebook comments not showing issue could occur on your mobile or desktop.
- To get comments, resolve issues with the Facebook app or webpage, re-sign into the account, or clear the temporary data.
- Ensure the author has not blocked your account, delete conflicting software, check for server outages, or dig deep to see all the comments.
Why Can’t I See Comments on Facebook?
Sometimes, Facebook page or private profile users can encounter an issue with comments not showing on their mobile or desktop version. The error can occur on your post as well as someone else’s.
Finding out the exact cause of the problem could be difficult, as it may vary in each case. Here are some of the possible reasons why you can’t view comments on Facebook:
- Privacy Setting: You might stop seeing certain comments on someone’s post if the owner changes the privacy settings to make them visible only to selected people.
- Technical Issue: Old software or a corrupt cache can cause the Facebook app to show issues when running on your mobile phone.
- Flagged Comments: The social media giant can remove the comment when it gets reported by someone for violating the Community Standards.
- Disabled by Admin: Page and group admins can delete a comment from the post or turn off comment visibility.
- Internet Connection: Facebook comments not showing issue can occur on the web or application due to a weak or unstable internet connection.
After checking out these possible causes of why Facebook is not showing all comments, let’s discuss the solutions.
Fix Facebook Comments Not Loading Error
Besides the list mentioned above, many other issues can lead to the inability to access or can’t comment on Facebook. Here is how to get rid of a single one of them:
Method 1) Refresh the App or Page
Facebook is accessible through its website and mobile programs for Android and iOS. Refreshing the application or web page is a straightforward yet highly effective solution for Facebook comments glitch.
You can execute this technique on the mobile by swiping down your news feed and leaving when you see the loading spinner. Facebook web app users need to click the Reload this page icon on the side of the address bar of their Google Chrome browser.
Method 2) Check Blocked Profiles
Under a Facebook post, you see the number of comments it has received, and clicking on it launches the box containing all those comments. But sometimes, even if replies are there, you can not see them.
Such a thing can happen to anyone if the person who has commented is either blocked by you or they have blocked your profile. Facebook does not let you view profiles that have blocked you, but you can see the accounts you have restricted.
Follow the steps to check the blocked people in the privacy settings:
Step 1) Open the Facebook app on your phone or go to the website on your PC browser.
Step 2) Access the menu by tapping your profile image at the top right corner.
Step 3) Scroll and select the Settings & privacy option. Then, hit Settings again.
Step 4) Navigate to the Blocking controls under Audience and Visibility.
Step 5) Remove the person from here who might have replied to the post.
If you are experiencing missing marketplace messages or someone’s comments not loading on a public post, the admin could have restricted them.
Method 3) Log out and Log into Your Facebook Account
Re-signing into your account is another way to resolve bugs and glitches. You may have changed the core account settings, which requires you to verify the credentials.
Entering the username and password while logging in will allow you to get access to all the Facebook features. On the home page, click the profile picture and select log out from the drop. Restart the app and insert your Facebook credentials to log back in.
Method 4) Force Stop the FB App on Android
Android’s operating system allows you to force the app to stop running on the device. With this method, you restart the application to fix Facebook’s malfunction. However, you should know that it might delete the unsaved app data and log you out from your FB account.
Follow the steps to fix Facebook not showing all comments using force stop:
Step 1) Navigate to the Apps section in Android Settings.
Step 2) Choose to Manage Application and look for Facebook.
Step 3) On the Facebook app controls screen, hit the Force Stop button.
Close the settings app and open Facebook to see if the issue persists.
Method 5) Clear Cache or Browser Cookies
Temporary app data saved on Android devices or the browser’s cookies could be why the Facebook comments function misbehaves. Cache and cookies can be corrupted due to an external attack or a conflict with the system.
You can delete the temporary data for the Facebook and browser applications without worrying about losing important stuff. Below are step-by-step guides for Android, iPhone, and Windows devices.
Clear Cache on Android:
Step 1) Open Facebook app settings in Settings > Apps > Manage Apps.
Step 2) Tap on Clear data at the bottom of the screen.
Step 3) Choose the Clear cache option.
Clear Chrome History For Android/Windows
Step 1) Start Google Chrome on your computer or mobile phone.
Step 2) Choose the three dots at the top left and select History.
Step 3) Press the Delete browsing data option.
Step 4) Check all the boxes or select Cookies and site data. Then, hit Clear data.
Clear Safari Browser History For iOS:
Step 1) Open the System Settings on your iPhone/iPad.
Step 2) Find and open the Safari app controls.
Step 3) Scroll and choose the Clear History and Website Data.
Step 4) Hit the Clear History and Data to confirm.
Step 5) Choose Close Tabs to ensure you access the Facebook app on your iPhone like the first time.
Method 6) Update or Reinstall the App
Facebook users can experience issues with the app if they do not download the latest version on time. All mobile apps, including social networks, require you to update the software whenever they introduce a new feature or change an existing one.
In case, you can’t view Facebook comments, check for updates or reinstall the app through the Android or iOS App Store. This will resolve compatibility issues and allow the app to install properly on your device.
Update or Reinstall the Facebook App on Android:
Step 1) Open the Play Store on your Android mobile phone.
Step 2) Search for Facebook and open it.
Step 3) Click on the Update button if available or choose Uninstall.
Step 4) Hit Install to get the FB app back.
Update or Reinstall the FB App on iPhone:
Step 1) Launch the App Store and find Facebook using the built-in Search tool.
Step 2) Hit Update to download the newer version.
Step 3) Go to System Settings > General > iPhone Storage > Facebook.
Step 4) Tap on Offload App here and again on the prompt to confirm.
Step 5) Once done offloading, Select the Reinstall App option.
Method 7) Clear Facebook Browsing Data
Browsing data, including the Facebook app’s cache and cookies, can also be deleted within the app. Following this technique, you won’t be logged out of your account and can still fix the issue of comments not showing up.
Follow the steps to clear FB browsing data on Android and iPhone:
Step 1) Open the Facebook app and go to the side menu.
Step 2) Tap on Settings & Privacy and then Settings.
Step 3) Scroll and navigate to the Browser tab.
Step 4) Hit the Clear button for Cookies and cache.
Method 8) Dig Deep Into Existing Comments
Facebook’s algorithm promotes relevant and interesting stuff based on the audience’s engagement with the content. Similarly, you might notice longer comment threads replacing shorter ones as they gain more traction.
Many users report that digging deep into the comments can help you find the reply you are looking for. Additionally, you can use the Facebook comment filters to reveal hidden comments.
Follow the steps to see all the comments on someone’s Facebook post:
Step 1) Go to the post where you want to see all the comments.
Step 2) Click on View more comments or the number of comments above the engagement tools.
Step 3) Scroll to locate the comment you want, or hit the down arrow icon to expand the filter options.
Step 4) Choose the Most relevant, Newest, or All comments option from the drop-down.
Method 9) Disable VPN & Conflicting Browser Extensions
Virtual Private Networks (VPNs) help you access geo-restricted or blocked sites by your internet service provider. However, cheap VPNs or other browser extensions can create problems for you online.
Therefore, you should always use a top-rated VPN and download extensions from a reliable source. Locate and disable the conflicting apps to fix the FB comments not loading issue on your computer and mobile.
Method 10) Check For Server Outage From Facebook Support
Server outages of an online service can cause the whole platform or some of its features to display abnormal behavior. Errors like Facebook comments not showing, Instagram music not working, or feed not refreshing are common during Meta servers downtime.
You can learn the reason by asking for Facebook support or searching online. Here are ways to seek help on different devices:
- Android or iPhone: Open Facebook & Shake Your device, then choose Report a Problem.
- Windows or Mac: Navigate to DP > Help & Support and choose an appropriate option.
Conclusion
In this article, you learn to resolve the Facebook comments not loading issue on your mobile and desktop. Comments are critical for engagement; if they stop working on your page, it could negatively impact your reach. In case, the solutions here do not fix the issue, you might need a professional to inspect your device. Check out more interesting and helpful content to troubleshoot different Facebook issues.
